Frequently Asked Questions

Below, you will find a list of our frequently asked questions (FAQ) on our logo design process. If you have any other questions or need advice, please call us today.

The Design Symmetry has different packages for logos, website, stationery and animated videos. The Design Symmetry charges on basis of your selected package. Each project is charged 100% up front to start with project. You can get more details about our pricing by visiting pricing page.

The Design Symmetry ensures to deliver in best possible time The Design Symmetry guarantees in our packages. If you do not receive any response in the given time period, please contact our customer support.

You can contact our customer support 24X7 if you are not satisfied by our design. The Design Symmetry can amend and send you a re-design concepts until 100% satisfaction. The Design Symmetry offers Money Back Guarantee to our customer on non-satisfaction.

Modification or re-design can be done according to package you selected.

Customers can pay via any of the following methods:
Credit Cards

The Design Symmetry will be providing following files depending on your chosen package.


Stationery: JPG, EPS, AI, PSD, DOC, PDF

Website: JPG, PSD, HTML

Brochure: JPG, AI, PDF

Animation:SWF, FLV, MOV, MP4, AVI

You can always download from your account area provided you. You can sign in anytime, from anywhere and download your ordered file whether it is logo or video.

The Design Symmetry will provide complete ownership and copyrights to the customer for the designs when the product is delivered. Before the finalization of the project, the ownership and copyrights will be held by The Design Symmetry.

Yes. You are welcome to send in your ideas and our team of designers will incorporate those in your logo. You can submit your ideas in your creative brief while placing the order.

No! There are no additional charges for multi-colored logo. No matter how many colors you wish to use in your design. The Design Symmetry has satisfied client’s portfolio having logos in multi colors and Logo Crust never charge based on any color selection. Also, there are no hidden charges apart from package price and package price is the final price, no strings attached.

Yeah! The Design Symmetry has a separate redesign package for customers. When you show us your current logo Our creative director analyzes it according to your need and totally revamps the old design after making improvements in that.

Business Cards, letterheads and envelope designing comes under stationery designing, yes The Design Symmetry do design stationery.

Definitely. You can either change or edit the size or design of your business card and other stationery items via using Adobe Illustrator or Corel Draw. The Design Symmetry provides final file sin multiple formats allowing you to change the design as your need.

Content Management System allows you to create a website where you can change, edit or manage the content of the website on your own. You're allowed to edit or replace the pictures on the website even without creating a new page, sometimes. No programming knowledge is required to get the hold of CMS based website.

E – Commerce offers you the power to sell or buy products online. The Design Symmetry create basic as well as extended E – Commerce websites to facilitate your business. Basic E – Commerce is where you get to display only a few products and services online with a simple check out option. While in extended e – commerce option, a complete solution is provided for your online store.

Yes, The Design Symmetry offers domain registration and hosting services to our customers. All of our packages include free domain registration. Time duration for hosting services differ in every package from 6 month hosting to 12 month hosting as well.

Explanation Animation allows you to embed the video on your site helping your brand to boost sales. It will build your brand resulting in great social activity.

It is advised that you use our own voice - over talents as they're more experienced and well versed in different languages. The Design Symmetry will provide you with several voice samples – including both male and female – for you to choose the most appropriate one for your video.

Yes, the video can be ordered in multiple language' but it will take approximately two weeks to complete the it because its translation of the voice – over text, recording of the narration and the editing adjustment of the video is a critical stage. Also, the charges would be extra for this depending on the style of the video.

Two options are available for hosting your video; first is The Design Symmetry host it on our channels i.e. YouTube or Vimeo which will help us reach potential clients. Second is, you can host the video on your website if you've the storage space.

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